Frequently Asked Questions – Delivery & Shipment (OLD)

Delivery during peak periods such as Valentine’s Day, Mother’s Day, Lunar New Year, Christmas, New Year’s Eve and New Year’s Day, as well as selected public holidays and eves of, will be $20 SGD per trip; or waived if the total purchase, in one order, is at least $200 SGD and to a single delivery location.

Goods will need to be signed for upon delivery. We take no responsibility for goods signed by an alternative person other than the person ordering the product (or for the intended recipient) at the address indicated at the time of the order.

If the location does not allow receipt of item on behalf of, the item will be returned to us. A re-delivery will attract a charge of $10 SGD on top of what you had earlier paid for delivery. If the earlier delivery was free, this re-delivery request will be chargeable at $25 SGD per trip.

Since the transactions are authorized by the card holder, we do not take responsibility for incorrect address provided at the time of placing the order.

There will be additional $15 SGD surcharge for the following restricted areas:

  1. Sentosa Island
  2. Changi Airport Area
  3. Tuas Area
  4. Jurong Island
  5. Sembawang Shipyard
  6. All Army camps
  7. All PSA Ports

Please note that we are not able to deliver to P.O. boxes as a signature is required upon delivery.

FREE DELIVERY OVER $150

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HOTLINE +65 8945 4757